Chapter 15: Covid-19: Rapid Digitalisation and Transformed Ways of Working in the Face of a Pandemic

The following sections are included:

• Introduction

• Transformed Ways of Working

  • The Change in Consumer and Firm Behaviour Amid Covid-19

  • Agility and Collaboration in the Midst of Disruptions

  • Digital Faces as the New Norm

• Supply Chain Digitalisation

  • Fundamental Requirements

  • Rethinking Digitalisation

• Future Opportunities

• Conclusion

• References