Satisfaction and Relevance of Libraries and Technology in Ukraine and Romania

This presentation will address the results of national public opinion surveys conducted in Ukraine and Romania by the Global Libraries programs, implemented by IREX. The surveys assess national library visitation rates across demographic groups, satisfaction with the library and librarians, information search and information literacy patterns, and ICT familiarity and skills. The results of these surveys form a key basis for national and local advocacy and outreach efforts on behalf of libraries, and the surveys will be repeated in 2011 and 2013 to assess changes. The Global Libraries programs in Ukraine and Romania, funded by the Bill & Melinda Gates Foundation, aim to help libraries better serve their communities through training and technology.