No Access

A HIGH-EFFICIENCY KNOWLEDGE MANAGEMENT SYSTEM BASED ON HABITUAL DOMAINS AND INTELLIGENT AGENTS

YI-HSING CHANG

Department of Information Management, Southern Taiwan University, Taiwan

Search for more papers by this author

and

CHING-LUNG YANG

Department of Information Management, Southern Taiwan University, Taiwan

Search for more papers by this author

https://doi.org/10.1142/S0218194008004021Cited by:6 (Source: Crossref)

Abstract

In this paper, a high-efficiency knowledge management system, HDIA_KMS, based on habitual domains and intelligent agents is proposed. The design concept of the system is to use an agent community to deal with the activities of knowledge management effectively, that is, knowledge sharing, knowledge classification, knowledge creation, and knowledge recovery. The features of this system are: collecting the surfing habits of each user and finding hidden patterns of departments to recommend articles by data mining; classifying the knowledge articles in accordance with departments and therefore rapidly finding out suitable documents for users; providing personal service through personal profiles; creating new knowledge documents by discussing among users; accepting and reclassifying improperly classified articles found by users; taking the abilities of collaboration, independence and automation of agents to help users use and improve the effects of HDIA_KMS. The PASSI methodology is adopted to analyze and design the system, and agents protocols follow the FIPA specifications.

Keywords:

References

R. L. Wakefield, Information & Management 42, 935 (2005). Crossref, Web of Science, Google Scholar
Q.-M. Zhu, Adv. Eng. Inform. 20, 31 (2006). Crossref, Web of Science, Google Scholar
P. L. Yu , Forming Winning Strategies: An Integrated Theory of Habitual Domains ( Springer-Verlag , Berlin-Heidelberg-New York , 1990 ) . Crossref, Google Scholar
G. H. Tzeng, T. Y. Chen and J. C. Wang, European J. Operational Research 110(2), 342 (1998). Crossref, Web of Science, Google Scholar
Y. C. Hu, G. H. Tzeng and C. M. Chen, Information Sciences — Informatics and Computer Science 159, 69 (2004). Web of Science, Google Scholar
T. Y. Chen, H. L. Chang and G. H. Tzeng, European J. Operational Research 137(1), 145 (2002). Crossref, Web of Science, Google Scholar
J. Chen, X. Y. Wang and L. Ma, The study on organizational sustainable innovation based on habitual domains theory, Proc. Int. Conf. Engineering Management Conference (IEEE Press, 2005) pp. 381–386. Google Scholar
K. Wiig, Comprehensive Knowledge Management-Working Paper (Knowledge Research Institute, Inc., 1999), http://www.knowledgeresearch.com/downloads/compreh_km.pdf . Google Scholar
W. Agresti, Advances in Computers 53, 171 (2000). Crossref, Web of Science, Google Scholar
I. Nonaka, Organizational Science 5, 14 (1994). Crossref, Web of Science, Google Scholar
T. H. Davenport, D. W. De Long and M. C. Beers, Sloan Management Review 43 (1998). Google Scholar
ADM, http://www.adm21.net . Google Scholar
Lotus Notes, http://www-306.ibm.com/software/lotus/ . Google Scholar
MOSS2007, http://office.microsoft.com/en-us/sharepointserver/default.aspx . Google Scholar
S. T. Li, H. C. Hsieh and I. W. Sun, An ontology-based knowledge management system for the metal industry, Proc. Twelfth Int. World Wide Web Conference pp. 20–24. Google Scholar
C. Rodaet al., Interacting with Computers 15, 57 (2003). Crossref, Web of Science, Google Scholar
R. Dean, Personalizing your web site, Available at http://Webbuilder.netscape.com/Web-building/pages/Business/Personal/index.html . Google Scholar
FIPA, The FIPA Web Site, http://www.fipa.org/ . Google Scholar
FIPA, The FIPA Agent UML Web Site, http://www.auml.org . Google Scholar
PASSI, http://mozart.csai.unipa.it/passi/ . Google Scholar
C. J. Van Rijsbergen , Information Retrieval ( Butterworths , London , 1974 ) . Google Scholar