Testing the Technology Readiness and Acceptance Model for Mobile Payments Across Germany and South Africa
Abstract
The acceptance of mobile payments has been limited. This paper, therefore, attempts to investigate the determinants of mobile payment adoption. To this end, it examines the relationships between the personality trait dimensions of the Technology Readiness Index 2.0 and the system-specific dimensions of the Technology Acceptance Model in Germany and South Africa. The model was tested using structural equation modeling. Results show that some, but not all, of the Technology Readiness Index 2.0 variables had a significant influence on the dimensions of the Technology Acceptance Model. Perceived Usefulness was the strongest predictor of the intention to use mobile payments. The factor “country” did not moderate the structural relationships.