Competing in the electronics industry: benchmarking world-class performers

This paper examines how 169 executives from leading North American electronics businesses assess their competitive operations abilities and performance, trends in business and manufacturing performance, technological readiness and manufacturing strategies. Comparative analysis reveals that the world-class electronics performers are accelerating their overall competitiveness, both internally by investing in technology and human assets and externally by forging strong relationships with customers. As a result, the most successful firms display heightened levels of organizational agility and performance.