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Work Values and Emotional Intelligence Determinants of Career Commitment among Generation Y in the Indonesian Banking Industry

Nur Damayanti

School of Business Management, Universiti Utara Malaysia, Malaysia

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Khulida Kirana Yahya

School of Business Management, Universiti Utara Malaysia, Malaysia

E-mail Address: khulida@uum.edu.my

Corresponding author.

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, and

Fee Yean Tan

School of Business Management, Universiti Utara Malaysia, Malaysia

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https://doi.org/10.36924/sbe.2020.3102Cited by:0 (Source: Crossref)

Abstract

This article examines the relationship between work values, emotional intelligence, and career commitment in the Indonesian banking industry. Generation Y have different characteristics, behaviours, and views than previous generations. This cohort is highly expressive and confident but lacks career commitment. If Generation Y individuals feel their career expectations are not met, they change careers easily. A pilot test of 50 Generation Y respondents in Mandiri Bank, Jakarta was performed. Questionnaire data was collected and analysed using correlation and regression analyses. The results showed that work values influence their career commitment while emotional intelligence does not. Implications of the findings are discussed.

Keywords:

References

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