Chapter 6: Recognition
Before we can solve any problem, we need to recognize that a problem exists in the first place. That may seem obvious, but while some problems stick out like thorns in a bush, others are hidden like plants in a forest. As such, not only do we need to tune up our observational skills to see that a problem does exist; we should also sharpen our thinking to anticipate that a problem may arise. Thus, recognition can be considered to be a combination of observing and hypothesizing.