World Scientific
Skip main navigation

Cookies Notification

We use cookies on this site to enhance your user experience. By continuing to browse the site, you consent to the use of our cookies. Learn More
×

System Upgrade on Tue, May 28th, 2024 at 2am (EDT)

Existing users will be able to log into the site and access content. However, E-commerce and registration of new users may not be available for up to 12 hours.
For online purchase, please visit us again. Contact us at customercare@wspc.com for any enquiries.

Conversion Uplift in E-Commerce: A Systematic Benchmark of Modeling Strategies

    https://doi.org/10.1142/S0219622019500172Cited by:22 (Source: Crossref)

    Uplift modeling combines machine learning and experimental strategies to estimate the differential effect of a treatment on individuals’ behavior. The paper considers uplift models in the scope of marketing campaign targeting. Literature on uplift modeling strategies is fragmented across academic disciplines and lacks an overarching empirical comparison. Using data from online retailers, we fill this gap and contribute to literature through consolidating prior work on uplift modeling and systematically comparing the predictive performance and utility of available uplift modeling strategies. Our empirical study includes three experiments in which we examine the interaction between an uplift modeling strategy and the underlying machine learning algorithm to implement the strategy, quantify model performance in terms of business value and demonstrate the advantages of uplift models over response models, which are widely used in marketing. The results facilitate making specific recommendations how to deploy uplift models in e-commerce applications.