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https://doi.org/10.1142/S0219877023500463Cited by:0 (Source: Crossref)

In this study, we explore the factors influencing the successful IoT adoption. Based on the technology–organization–environment (TOE) theory and literature analysis, 14 propositions were formulated, and their validity was explored through three cases in the German manufacturing sector. The research shows that successful IoT adoption involves more than just introducing new technology; it requires organizational changes that create customer value through IoT solutions. Companies should anchor IoT adoption in their digitalization strategy and develop service-based business models before addressing technological aspects. A hybrid IoT adoption model, comprising organizational and technological factors, assists practitioners in preparing for IoT initiatives.