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The integrated chatbot for artificial intelligence customizes the learning experience for the students in higher education platform. The chatbot tests the answers of the students and offers insights for the students to improve their learning skills. Further, It helps to improve students’ thinking ability and expectations in higher education platform. The demanding factors for the students in the higher education platform include the need for interactive learning in a non-linear world, enhancing the thinking ability and expectations of the students. This paper proposes Artificial Intelligence Based Inquiry Evaluation Student Learning System (AI-IESLS) to increase interactive learning experience in a non-linear environment. The principal aim of this system is to improve the learning ability of the student on a specific subject using concept mapping in the chatbot. In addition, mapping has been validated for students based on the probability distribution analysis using a concept mapping. Besides, the probability graph’s curve generated by this system assesses the student’s understanding of the topic. The simulation results have been analyzed among students based on concept mapping using the AI-IESLS system in correlation with the traditional approach based on assessment ratio, feedbacks, reciprocity, timing analysis, expectation ratio, and active learning factor.