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  • chapterNo Access

    A SURVEY OF SOFTWARE INSPECTION TECHNOLOGIES

    Software inspection is a proven method that enables the detection and removal of defects in software artifacts as soon as these artifacts are created. It usually involves activities in which a team of qualified personnel determines whether the created artifact is of sufficient quality. Detected quality deficiencies are subsequently corrected. In this way, an inspection cannot only contribute towards software quality improvement, but also lead to significant budget and time benefits. These advantages have already been demonstrated in many software development projects and organizations.

    After Fagan's seminal paper presented in 1976, the body of work in software inspection has greatly increased and matured. This survey is to provide an overview of the large body of contributions in the form of incremental improvements and/or new methodologies that have been proposed to leverage and amplify the benefits of inspections within software development and even maintenance projects. To structure this large volume of work, it introduces, as a first step, the core concepts and relationships that together embody the field of software inspection. In a second step, the survey discusses the inspection-related work in the context of the presented taxonomy.

    The survey is beneficial for researchers as well as practitioners. Researchers can use the presented survey taxonomy to evaluate existing work in this field and identify new research areas. Practitioners, on the other hand, get information on the reported benefits of inspections. Moreover, they find an explanation of the various methodological variations and get guidance on how to instantiate the various taxonomy dimensions for the purpose of tailoring and performing inspections in their software projects.

  • chapterNo Access

    METRICS FOR IDENTIFYING CRITICAL COMPONENTS IN SOFTWARE PROJECTS

    Improving field performance of telecommunication systems is a key objective of both telecom suppliers and operators, as an increasing amount of business critical systems worldwide are relying on dependable telecommunication. Early defect detection improves field performance in terms of reduced field failure rates and reduced intrinsic downtime. Cost-effective software project management will focus resources towards intensive validation of those areas with highest criticality. This article outlines techniques for identifying such critical areas in software systems. It concentrates on the practical application of criticality-based predictions in industrial development projects, namely the selection of a classification technique and the use of the results in directing management decisions. The first part is comprehensively comparing and evaluating five common classification techniques (Pareto classification, classification trees, factor-based discriminant analysis, fuzzy classification, neural networks) for identifying critical components. Results from a large-scale industrial switching project are included to show the practical benefits. Knowing which technique should be applied to the second area gains even more attention: What are the impacts for practical project management within given resource and time constraints? Several selection criteria based on the results of a combined criticality and history analysis are provided together with concrete implementation decisions.

  • chapterNo Access

    ON SOFTWARE ENGINEERING AND LEARNING THEORY FACILITATING LEARNING IN SOFTWARE QUALITY IMPROVEMENT PROGRAMS

    “Knowledge” is one of the main results of software engineering, software projects and software process improvement. During software engineering projects, developers learn to apply certain technologies and how to solve particular development problems. During the process of software improvement developers and managers learn how effective and efficient their development processes are, and how to improve these processes. As “learning” is so important in software practice, it is logical to examine it more closely. What is learning? How does learning take place? Is it possible to improve the conditions of learning?

    This chapter presents an overview of learning theories and the application of these theories in the software-engineering domain. It is not our intention to be complete; our objective is to show how established learning theories can help to facilitate learning in software development practice.