Contemporary Issues in Mediation (CIIM) Volume 7 builds on the success of the past six volumes as a testament to a growing interest of authors and readers in the wide variety of issues related to mediation. With the entry into force of the Singapore Convention on Mediation in 2020, mediation is and will continue to be increasingly pertinent in the world of dispute resolution. Readers stand to benefit from a diverse range of topics selected for their high quality of research and novelty. CIIM Volume 7 explores the role of mediation in the post-pandemic era, providing interesting perspectives on issues ranging from victim-offender disputes in the community to the resolution of inter-state armed conflicts. Edited by Singapore's leading expert on mediation and negotiation and Chairman of Singapore International Mediation Institute, Professor Joel Lee; Country Manager (Singapore) for Lupl, Marcus Lim; and Managing Partner of CJ Liew & Co, Josephine Hadikusumo, CIIM is a unique and valuable addition to the growing body of mediation and dispute resolution literature.
Sample Chapter(s)
Foreword for the Series by William Ury
Obligation of Good Faith in Mediation: Takeaways from Australia's Experience with National Native Title Mediation
Contents:
- Foreword for the Series by William Ury
- About the Guest Editor
- About the Editors
- Editors' Note
- About the CIIM Essay Competition
- Obligation of Good Faith in Mediation: Takeaways from Australia's Experience with National Native Title Mediation (Samuel Teo)
- A Mediator's Guide to Prospect Theory and Loss Aversion (Victoria Ang Ser Ning)
- Empathy in Mediation: Walking a Mile in the Parties' Shoes (Chua Ying Ying Erin)
- Three Shifts in Skill Sets: A Litigation Lawyer in Mediation Representation (Faye Ng)
- Healthcare Mediation: Bridging the Gap (Jill Phua)
- Mandatory Mediation for Community Disputes: A Critical Analysis (Lau Ai Xuan)
- The Intricacies of Heroes and Villains: Using Narratives as Reframing Tools (Lim Wee Kiat Nicholas)
- Building a Bridge Over Troubled Water: How Facilitating "Closure" Can Strengthen the Effectiveness of Victim-Offender Mediations (Marissa Daisy Decruz)
- Online Mediation in the Time of COVID-19 (Nadine Quah Dingxin)
- Mediating with States: Navigating the Mediation Landscape in Armed Conflicts (Shiqi Angela Zhang)
- Endnotes
Readership: Undergraduate and graduate students and researchers specialising in mediation, and industry mediation practitioners.
About the Guest Editor

Josephine Hadikusumo is a senior trainer and lecturer in dispute resolution, negotiation and conflict management. Presently, she serves as the Director of the Asia Mediation Centre, the first dispute resolution and negotiation centre in East Malaysia providing mediation and negotiation services and accreditation training. Concurrently, she is a mediation trainer for both the Asia Mediation Centre and the Singapore Mediation Centre, as well as a Certified Mediator under the Singapore International Mediation Institute (SIMI), and the International Mediation Institute (IMI). She also serves as a Senior International Mediation Expert in Hong Kong and China's International Dispute Resolution and Risk Management Institute (IDRRMI).
Josephine sits on the Board of Directors for SIMI, an international standards and professionalisation body for mediation globally. As a member of the Working Group established by the Chief Justice of Singapore to promote alternative dispute resolution (ADR) and produce a White Paper on Mediation, Josephine also co-authored and published a study titled Recent Developments in International Mediation: Singapore's Unique Approach in 2019. Josephine contributes to the Task Force on ADR and Arbitration for the International Chamber of Commerce in Paris (ICC) and the Arbitration and ADR Committee for ICC Malaysia. Having spent many years capacity-building in Fiji, she was proud to witness the establishment of the Fiji Mediation Centre in 2016 and currently sits on its panel, in addition to being on the panel of the Asian International Arbitration Centre (AIAC) of Malaysia and the Hainan International Arbitration Court (HIAC).
Josephine is the Managing Partner of CJ Liew & Co and maintains an active practice with a focus on corporate, compliance, cross-border and conciliation work. As a lawyer, mediator and until recently, a corporate counsel, she is actively engaged in global developments on dispute resolution trends and laws, through local and international platforms, such as the United Nations Commission on International Trade Law (UNCITRAL).
About the Editors

Joel Lee is a Professor at the Faculty of Law, National University of Singapore. Joel co-pioneered the teaching of Negotiation and Mediation in the Singapore universities and has played a significant role in furthering the development of mediation in Singapore, not just in education but in practice. A graduate of Victoria University of Wellington and Harvard Law School, Joel is a partner with CMP Cambridge (USA) and a principal mediator with the Singapore Mediation Centre.
Joel was a member of the International Mediation Institute's Independent Standards Commission and Intercultural Taskforce and was also a key member of the Ministry of Law's Working Group on International Commercial Mediation. Joel is presently the founding Chair of the Board of the Singapore International Mediation Institute. He is also a Certified Trainer of Neuro-Linguistic Programming (NLP).
Joel has taught overseas at the University of Copenhagen (Denmark); University of Law, Economics and Science of Aix-Marseille (Aix-en-Provence France); and Anglia Law School (UK), and is the co-editor and co-author of the book An Asian Perspective on Mediation and the Singapore Mediation Handbook, and the General Editor for the Asian Journal on Mediation. In 2011, Joel was awarded the Outstanding Educator Award, which is the National University of Singapore's highest teaching award.

Marcus Lim is the Country Manager (Singapore) for Lupl. Lupl is the open industry platform for legal matters that brings together in one place the people, conversations, documents, data and knowledge for legal matters, providing real-time 360-degree visibility and control.
Prior to joining Lupl, Marcus was the first Executive Director, and later CEO, of the Singapore International Mediation Institute (SIMI), where he spearheaded many initiatives in growing the organisation into an internationally recognised and credible brand for mediation standards.
He holds appointments as Adjunct Assistant Professor for Negotiation and Mediation Workshops at the Faculty of Law, National University of Singapore, and was the coordinator for both courses in 2017. A graduate from the prestigious Law and Business Double Degree programme at the National University of Singapore, he is a consultant with CMP Cambridge (USA). He is certified in the Thomas-Kilmann Instrument for Conflict and Change Management. Marcus is a SIMI Certified Mediator, an Associate Mediator with the Singapore Mediation Centre and a court-appointed volunteer mediator for the Small Claims Tribunal at the State Courts. Prior to joining SIMI, Marcus practiced at Rajah & Tann LLP's Competition and Technology, Media and Telecommunications Practice Group.
Marcus has extensive experience conducting negotiation and mediation trainings for staff and in the management of government organisations, as well as multinational corporations across a diverse range of sectors, such as finance, retail, real estate, IT, education and the healthcare industry.