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To tackle the complex problems of life today, we need to coordinate a wide range of expertise. Systems concepts and methods offer the means of integrating the contributions of specialists, including managers, scientists and engineers.
The book introduces simple yet sound concepts and a language understandable to all concerned. Its methods of process modelling, systems analysis and design complement traditional methods of engineering and management. It demonstrates those methods on problems arising from everyday life, industry, business, quality management and public administration.
This introductory book is suitable for managers and professionals, as well as undergraduates on business, engineering, computing and science courses who aspire to become professional problem solvers.
Sample Chapter(s)
Chapter 1: Introduction (688 KB)
Contents:
- Key Concepts
- Modelling
- Systems
- Measures
- Black Box Systems
- Structural Systems
- Products
- Processes
- Product/Process Systems
Readership: Undergraduates and lecturers in computing, business studies and all branches of engineering (including integrated engineering and systems engineering); scientists; managers in industry, business and public administration; designers and auditors of quality management systems.
