INFORMATION TECHNOLOGY AND BUSINESS PRACTICES IN GERMANY: RESULTS FROM THE 2011 BIT SURVEY
The following sections are included:
Summary
Introduction
Motivation
Evaluation framework
Methodology
Data selection and acquisition
Sample characteristics
Evaluation method
Data Analysis
IT budget trends
Technology adoption
Internal organization
IT and business process outsourcing
Trading partners
Customer facing
Business results
Conclusion
Summary
Limitations and future work
Bibliography
About the Authors