This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication technologies on business practice, industry structure, and economic change. The book presents a unique longitudinal and cross-sectional view of technology adoption and business practice across a diverse set of countries and economies. It appears that there are some commonalities with respect to patterns of technology adoption , but also significant differences across countries. Furthermore, innovative practices can arise in every country, and have the potential to be applied in other countries. The identical survey carried out in different countries enables benchmarking and accurate comparisons across those markets. It is also extremely broad in its coverage of business practice in terms of functions and performance.
Sample Chapter(s)
Chapter 1: Global Trends for Technology Adoption — Results of the Bit Survey Across Ten Countries (219 KB)
Contents:
- BIT Survey Reports:
- Global Trends for Technology Adoption — Results of the BIT Survey across Ten Countries (Vandana Mangal and Uday S Karmarkar)
- A Survey on Business and Information Technology in Taiwan Annual Report 2010 (Ya-Ching Lee and Ting-Peng Liang)
- The Business and Information Technologies Project: The New Zealand Perspective (Margo Buchanan-Oliver and Ananth Srinivasan)
- A Survey on the Level of Utilization in Using Information Technology by Malaysia's Small and Medium Enterprises (Sulaiman Ainin, Tengku Mohamed Faziharudean, Shamsul Bahri and Noor Akma Salleh)
- Information Technology and Business Practices in Germany: Results from the 2011 Bit Survey (Till J Winkler, Christoph Goebel, Francis Bidault and Oliver Günther)
- Related Studies:
- US Trade in Information-Intensive Services (Uday M Apte and Hiranya K Nath)
- A Framework for Servitization of Manufacturing Companies (Jihee Ryu, Hosun Rhim, Kwangtae Park and Hong-Il Kim)
- The Impact of Digital Technology on Service Networks: Studying a Case in the Advertising Sector (Andreina Mandelli and Alessandro Mari)
- Is Work Moving Out of Firms' Boundaries? Evidence on Telework Adoption and Services Industrialization in Italian Enterprises (Paolo Neirotti, Emilio Paolucci and Elisabetta Raguseo)
- Industrializing Parking Management: Evidences from the Park-ID Project (Enzo Baglieri and Vitaliano Fiorillo)
- Tourists and Destination Management Organizations Facing Social Media and eWord-of-Mouth. A Research in Italy (Andreina Mandelli, Elena Marchiori and Lorenzo Cantoni)
Readership: Graduate students and researchers in innovation/technology/knowledge/information management and organizational behavior; Senior managers and executives for understanding and making decisions related to business and technology issues in the global economy.
Uday Karmarkar is the founder and Director of UCLA Anderson's Business and Information Technologies Project (BIT), which studies the impact of new online information and communication technologies on business practices worldwide.
Dr. Karmarkar studies information-intensive industries, competitive analysis, intelligent management systems and operations and technology strategy for manufacturing and service firms. He has published over 70 articles and research papers. In addition, he was a founding editor of two operations and technology journals and an associate editor or advisory editor of several others.
Dr. Karmarkar teaches courses on technology management, operations strategy and management issues in the new economy. He has been the faculty director for several executive education programs focusing on these topics and has organized and taught many programs for executives in the United States, Europe and Asia. Before joining UCLA Anderson in 1994, he taught at the Simon School at the University of Rochester and the Graduate School of Business at the University of Chicago.
Dr. Karmarkar has undertaken consulting and research projects on e-business strategy, manufacturing strategy, business process redesign, supply chain management, industrial marketing and technology management for a wide array of companies in the United States, Europe and Asia, including Becton Dickinson, Aditya Birla Group, American Cimflex, Deere and Company, Eastman Kodak, Ford, GM, LA CRA, LA MTA, WW Grainger, Hindustan Lever, IBM, Singapore IDA, Thomson Publishing, USG and Xerox. He has been an advisor to or director of several start-up companies engaged in sectors such as eCRM, ERP, IT-enabled services, online and desktop educational systems, advanced planning and scheduling systems and data mining software.
Vandana (Ann) Mangal is Executive Director for the Easton Technology Leadership Program and the Research Director for the Business and Information Technologies (BIT) at UCLA Anderson School of Management. As Executive Director of the Easton Technology Leadership program, Dr Mangal has been involved in the strategy, design and implementation of a new program focusing on technology management and leadership which was setup by a gift of two million dollars at UCLA Anderson. As Research Director of BIT, Dr Mangal has published several papers and articles in journals and magazines, many in collaboration with global researchers. She has published three books.
Vandana has given talks at several domestic and global conferences, participated in panels and chaired conference sessions. She has jointly conducted company case studies. She has served as the guest editor of a special issue of the Journal of Engineering Management and Economics titled 'Technology, Operations and Strategy in Innovation and Entrepreneurship'. She is the recipient of several awards for research and programs including from the Center for International Business Education and Research, the Harold and Pauline Price Center for Entrepreneurial Studies and the University of California's Industry-University Cooperative Research Program. She is a 4-time recipient of the UCLA Anderson School Local Award given for exemplary performance.
Before joining UCLA, Dr Mangal worked at Intel. She also worked at AE Business Solutions Consulting Company as a Senior Business Analyst and Project Manager serving as the primary liaison between clients and technical developers and managing projects in sectors including education, telecommunications, recreation and legal. Before moving to consulting, Vandana taught at the University of Wisconsin, Madison's School of Business and at the University of Wisconsin, Platteville's Computer Science department. She completed her PhD from the Heinz School at Carnegie Mellon University; her undergraduate degree is in Electrical Engineering from Punjab Engineering College
