Explaining Citizens' Satisfaction With Public Service Quality in Chinese Cities 2010: Citizen-Level Predictors vs. City-Level Predictors
The chapter was presented on the 69th MPSA Annual Conference, March 2011, Chicago.
The following sections are included:
Introduction
Literature Review
Data
Statistical Analysis
Findings and Discussions
Gender
Education attainment
Age
Household monthly income
The length of residence
Conclusion
References