Public Satisfaction Survey and Its Analysis on Chinese Cities Public Education Service — An Empirical Study Based on 2010 Lien Chinese Cities Public Service Quality Evaluation Survey Data

The following sections are included:

• Literature Review: What Factors Impact on Public Education Service?

• Index of Public Education Satisfaction and Data Description

• Findings of Public Education Satisfaction

  • Overall ranking of Chinese cities' public education satisfaction

  • Public satisfaction with school facilities

  • Public satisfaction with education quality

  • Public satisfaction with education equity

• Multiple Regression Analysis on Influencing Factors of Public Education Satisfaction

• Conclusion

• References