Emerging Digital Technologies in the Workplace. 3D Printing, Work Organization and Job Quality at the Airbus Spain Case Study
Abstract
This paper approaches a case study of Airbus Spain in the context of the studies on digital transformation in the workplace, with the aim of examining how the company manages the impact of digital transformation in the workplace and its impact on work organization and job quality. Airbus has based its technological change in 3D printing and additive layer manufacturing (ALM), with deep implications in its work processes, training and required skills. The experience of the social actors involved in these processes is analyzed by applying qualitative methods (key informant’s interviews). The results point to an increase in the autonomy and responsibility of the employees due to the implementation of new digital technologies that have brought about a change in organizational culture. Positive effects on job quality are also found through the reduction of work risks, improvement of the physical and social environment, reduction of the intensity of physical work and improvement of employees’ career prospects.
