This research study primarily will focus on investigating how the topological effects influence the eigenvalue solutions in the presence of a hot-dense medium. To accomplish this, we employ the non-relativistic Schrödinger wave equation by taking into consideration both the quantum flux field and interaction potential. Through this approach, we determine the energy eigenvalues and their corresponding wave functions using the Nikiforov–Uvarov method. Our findings indicate that when we consider both the topological effects and the magnetic flux, Φ, there is a noticeable reduction in the binding energy within the hot-dense medium. Additionally, we analyze the role of the baryonic potential in shaping the binding energy within the (T,ub) plane. Interestingly, it is evident that the influence of the baryonic potential becomes more pronounced as its values decrease.