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    Chapter 5: Socially Responsible Banks

    This chapter considers the concept of socially responsible banks through multiple theoretical lenses and from recent empirical evidence. Simply put, socially responsible banks incorporate business ethics and various economic and civic responsibilities into their daily operations. They integrate corporate social responsibility into their lending and decision-making processes, enabling them to develop close relationships and strengthen their social trust with a broad range of stakeholders, including customers, investors, and local communities. Accordingly, they can lay the groundwork for combining their medium- and long-term market presence and highlight their essential contributions to environmental quality and society.