A recently formulated universal lower bound to the characteristic relaxation times of perturbed thermodynamic systems, derived from quantum information theory and (classical) thermodynamics and known to be saturated for (certain) black holes, is investigated in the light of the gravity–thermodynamics connection. A statistical-mechanical property, unrelated to gravity, essential for the validity of the generalized covariant entropy bound, namely the existence of a lower-limiting value l* for the size of thermodynamic systems, is found to provide a way to understand this universal relaxation bound, thus regardless of the kind of foundations (i.e. whether conventional or information-based) of the statistical-mechanical description. As a by-product an example of a conventional system (i.e. not a black hole) seemingly saturating the universal relaxation bound is provided.