Narrow Results

The purpose of this paper is threefold: to assess the performance of 55 international tourist hotels in Taiwan in 2001 in terms of managerial, occupancy, and catering efficiencies; to analyze hotel operating characteristics, which might explain the variation in managerial efficiencies across these hotels; and to measure productivity growth in the 34 international tourist hotels over the years 1990–2001. Empirical results indicate that (1) the marketing for lodging services was not operated efficiently in 2001; (2) the hotels operated poorly both at the levels of occupancy and catering efficiencies in 2001; (3) there is a weak tendency for a hotel with relative high catering efficiency to go with good occupancy efficiency; (4) differences in operating variables, such as the floor space of catering department, the number of guest rooms, the closeness of a hotel to CKS international airport, and the number of employees do have a significant influence upon hotel performance; and finally, (5) about 61.76% of hotels had annual productivity changes over time.

For Travelers.

For Airlines.

To All Licensees of Food Premises.

To All Licensees of Non-Food Premises.

Organizers of Environmental Activities.

To All Hotel/Guesthouse/Holiday Flat/Holiday Camp Licensees.

For Trade and Industry Sector.

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This chapter examines and analyses the transformation of the lodging sector in China by applying three economic concepts of development and trade: Structural change, catch up and internationalisation. It discusses the structural change in China's lodging sector affected by the structural change in China's overall economy by reviewing China's economic reform and development since 1978. It analyses the catching up efforts by the Chinese hotel industry to improve operating efficiency and service standards and the emergence of Chinese domestic hotel chains. The internationalisation of hotel firms, as reflected first in inward foreign direct investment of equity and human capital and then in outward foreign direct investment by Chinese domestic firms, is examined to identify current hotel development trends, strategies and challenges in the global economy. It concludes with an assessment of future development prospects of China's hotel industry when China becomes globally the leading tourism importer and exporter and has the largest domestic tourism market in the world.