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Differences in Student Satisfaction as a Function of Instruction Method
Preview AbstractThis paper investigates the differences in student satisfaction between face-to-face and online instruction methods based on their learning experiences. Archival data from Office of Institutional Research (OIR) at a Texas Public University were obtained for Improving Learning in Higher Education (IDEA) Student Ratings of Instruction end of semester survey for this investigation. The three student satisfaction variables of interest were the quality of the course, positive feelings towards the field of study and teaching ability of the instructor. Statistical analysis yielded statistically significant results for students rating higher for face-to-face courses than for online courses. The implications of the findings were discussed and several suggestions for the direction of future research were provided.