Narrow Results

It has become imperative for researchers to mark out the institutional limits and conditions within which innovation is the most useful strategy and to establish the extent to which its efficacy is conditioned by innovative culture and leadership of the service firm. This paper makes contribution to the service innovation literature by showing the internal boundary conditions under which service innovation can effectively enhance the competitiveness of the service firm. An empirical research design comprised two sets of data collected from service managers; the first for validation and the second for structural analysis of our framework. Five service innovation dimensions were found and that innovation leadership partially mediated the relationship between the service innovations and a service firm’s competitiveness. Innovative culture also mediates the service innovations and competitiveness. In contrast to previous studies which examined the direct effect of innovation on competitiveness, our study found that the mediating role of internal conditions brings about complementarity of strategic assets which produces sustainable competitive advantage to the service firm. The practical implication is that service firms must be equally interested in creating a fundamental service philosophy through their culture and leadership to build competitive advantages.

The purpose of this paper is to investigate the effects of employees’ creative problem-solving on organisations’ innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.

This study investigated employees’ innovative performance in a highly competitive and rapidly changing workplace. Specifically, employees’ innovative performance is correlated to the Big Five personality and innovative culture through the mediation effect of psychological safety in the Chinese manufacturing industry. Time-lagged data were collected from 285 employees and analysed on both SmartPLS and SPSS software. Resultantly, the innovative culture and the Big Five personality of extraversion, agreeableness, neuroticism, conscientiousness, and openness individually impacted employees’ innovative performance. Furthermore, psychological safety significantly mediated the relationships between agreeableness and innovative performance, between neuroticism and innovative performance, and between openness and innovative performance. Organisations should consider employees’ personalities when fostering workplace creativity and adjusting training and development. Recognising employees’ personality types may also assist employees in unique performance, fulfilling career goals, and uncovering growth potential.

Exploiting a novel measure of corporate culture based on cutting-edge machine learning algorithms, we examine how female board representation influences a culture of innovation, and also whether female directors spur innovation culture in the presence of an active takeover market. Our results show that higher board gender diversity improves a corporate innovation culture considerably. Specifically, a rise in female board representation by one standard deviation improves an innovative culture by 4.37%. The findings corroborate the argument that female directors infuse the firm with new ideas and different perspectives, thereby enhancing an innovative culture. Furthermore, we also show that female board representation’s interaction with the takeover market, which is a crucial external governance mechanism, spurs a corporate innovation culture as well. This implies that board gender diversity substantially softens the negative effect of hostile takeover threats on corporate innovation. Our study is the first to link board gender diversity to a culture of innovation and show the interaction effect with takeover threats.

The purpose of this paper is to investigate the effects of employees’ creative problem-solving on organisations’ innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.