Narrow Results

This work deals with the effect of transformational leadership (TL) on organisational performance (OP) through the mediating roles of organisational learning (OL) and open innovation (OI). Data was collected from 202 respondents in Tunisian enterprises using non-probabilistic convenience sampling. Based on structural equation modelling, the findings demonstrate a positive effect of TL on OP through an OI mediation. The study highlighted the direct and indirect effects of TL on OP through a double partial mediation of OI and OL. The document sheds new light on the gaps between TL and entrepreneurial leadership, not as a continuum, but as coexisting entrepreneurial leadership styles.

This paper investigates how information technology (IT) companies in Malaysia, particularly those with Multimedia Super Corridor (MSC) status, perceived the importance and degree of implementation of knowledge management (KM) success factors in their organisations and how these factors impact on their performance. Data were generated from a questionnaire survey of 427 middle managers from 194 MSC-status companies operating in Malaysia. Although the IT companies are highly aware of the importance of KM, the factors were only moderately implemented, with the exclusion of removal of organisational constraints. Some significant interactions were found between the KM success factors and organisational performance. Such significant findings provide important information on whether the MSC-status companies perceived KM as important to their success. In addition, based on the empirical results, recommendations are made on how the companies could improve their performance by narrowing the gaps through better organising their KM practices from the right perspective. This paper provides new information not only in terms of filling the gap of the newness of KM practices in Malaysia, it also has implications on the relationships between KM success factors and the performance of the MSC-status IT organisations in Malaysia.

This study adopts the organisational learning perspective to examine knowledge required by advanced total quality management (TQM) for the purpose to attain organisational performance. Regression analysis was used to test the proposed hypothesis of interest based on a survey of senior managers in 153 largest manufacturing firms in Taiwan. The results of this research showed a positive correlation between TQM practice and knowledge types (e.g., experiential, conceptual, systematic, and routine knowledge). This observation partially indicating that the TQM practice has a mediating effect on organisational performance through the knowledge types. They also demonstrate that organisational learning facilitators have a moderate impact on the relationship between knowledge types and performance improvement. It is concluded that when organisational learning facilitators are well arranged, a provision of knowledge is more likely to be linked to effective learning, hence improving organisational performance.

Information systems cannot improve organisational performance if they are not used (Davis et al., 1989, as cited by (Merono-Cerdan et al., 2008). In addition, (Devaraj and Kohli, 2003) showed that actual use may be an important link to information technology (IT) value. Under this approach lies the idea that the simple presence of collaborative technologies (CTs) is not enough to evaluate their real influence on organisational performance. Therefore, the researchers adopted the view that CTs impacts on organisational performance should be considered as a multistage process which starts at adoption and extends to use. Therefore, this paper analyses the impact of intranet CTs on organisational performance not directly, by measures such as adoption versus non-adoption, but through an intermediary variable (intranet use orientations). Different intranet use orientations (e-information, e-communication and e-transaction) represent actual CTs use. Hence the impact of each orientation on organisational performance is empirically evaluated. In order to achieve the research objectives, data were collected through a postal survey, from 71 small- and medium-sized (SMEs) located in a developing country such as Saudi Arabia. Research hypotheses were tested through ANOVA and hierarchical regression analysis. The results indicated that different CTs are associated with distinct intranet use orientations. The results further demonstrated that there are positive relationships between the intranet use orientations and organisational performance. Finally, the results confirmed the existence of complementarities between the intranet use orientations.

Advancement in technologies has moved organisations from the traditional methods of strategic and tactical formulations to knowledge-based fabricated methods and strategies. Nowadays, knowledge management became an important success reason for the formulation of any strategy of every company. This knowledge dependent trend is not only dominant in developed economies and their firms, but also has attracted and motivated businesses operating in developing countries. Aiming on the degree of knowledge management influence, this study primarily tried to look at the effects of knowledge sharing (KS) on knowledge learning (KL) and organisational learning (OL), and to see the effect of OL on organisational learning culture (OLC) influencing the business performance. A research survey was conducted and obtained 214 (71%) valid responses from the sample of 500 respondents of the sales departments of six telecommunication companies. The Model fit Structural Equation Modelling (SEM) results show a positive effect of KS on KL and OL; however, KL effect on OL is insignificant. Consequently, the data did not support the effect of OL on OLC. However, OLC positively influenced organisational performance (OP). The results may guide the telecommunication companies to improve their knowledge management activities for better performance. The discussion and conclusions, managerial implications, and future research recommendations are presented at the end.

There are many studies discussing how knowledge management and market orientation (MO) are positively related to innovation, but an examination of the impact of the knowledge management processes (KMP) — as we conceptualize the four in this study — and MO on the innovation capability of organisations which in turn impact organisational performance has never been done. Hence, this study formulates a comprehensive conceptual framework which encompasses KMP (knowledge creation, intra-organisational knowledge sharing and application, external knowledge acquisition, and knowledge storage and documentation), MO (customer orientation, competitor orientation and inter-functional coordination), innovation capability (product, process, marketing and organisational innovation), and organisational performance (product quality, operational performance and financial performance). Then empirically test the relationships among the study models with the focus on the mediating role of innovation capability. The design of the study is based on a survey of 210 Jordanian manufacturing and service organisations. The sample of this study encompasses the mid-level managers of the organisations. About 440 self-administered questionnaires were distributed among the respondents. Confirmatory factor analysis is undertaken to assess statistically the validity of the study measures. Then the structural equation modelling (SEM) path analysis is used to assess the structural relationship of KMP, MO with innovation capability, and organisational performance. The results of the study reveal that engagement in KMP and MO can lead to better innovation capability in the organisations which in turn can lead to better organisational performance. The results we observe concerning this sample of companies may not be applicable to a greater population of companies from other countries with a different technological base or to specific subsectors of the manufacturing industry (e.g. the food industry). Moreover, the study represents only snapshots since it utilized self-administered questionnaires which also have no qualitative data. For the practicing managers intending to increase the rate of innovation in their firms, this means that KMP and MO are important activities to master. Additionally, managers should put additional emphasis on innovation as it is an important element for achieving improved overall firm’s performance and sustainable competitive power.

Studies that acknowledge the association between knowledge management (KM) and organisational performance (OP) are replete in extant literature. However, there are few of them providing empirical evidence of this relationship especially in academia. Multiple conjectures are made about this little-known relationship. This paper aims to explore the impacts of KM on OP in the public higher education institutions (HEIs) of Vietnam. Results of the studies were generated based on survey data collected in 30 universities located in three regions of Vietnam during 2017 by means of structured questionnaire. The hypothesised relationships between KM and OP are tested using structural equation modelling (SEM). Findings of the research showcase that KM does exert its impacts but not on all dimensions of OP in the public HEIs of Vietnam. Besides adding to the literature on performance management in academia by demonstrating the impacts of KM as a managerial tool for increasing OP, the paper also presents measurement dimensions with specific scale items measuring KM and OP of a HEI. Avenues for future research are also recommended.

The importance of innovation (INNO) towards organisational performance (OP) is acknowledged in extant literature. There is substantial evidence about INNO playing the determinant role in OP. However, there are few studies providing empirical evidence of this relationship especially in academic settings. By looking at INNO from administrative and technical perspectives, this paper purposefully explores the impacts of INNO on OP in public higher education institutions (HEIs) of Vietnam. Quantitative research was deployed, and results of the study were produced based on a survey data collected in 30 public universities equally located in three regions of Vietnam during 2018. Structural Equation Modelling (SEM) was used to facilitate model testing. We find that each type of innovation exerts its impacts on different aspects of OP in a HEI. Besides enriching the literature on this rapport, this study is also of value in managerial perspective as it helps increase HEIs’ knowledge on how to strengthen their organisational innovativeness, and then enhance performance. A list of measurement scales serving as a checklist for leadership of any HEI desire to embark on INNO journey then boost OP is provided by this study.

The aim of this study is to determine the impact of cultural intelligence in its four dimensions (metacognitive, cognitive, motivational and behavioural) on organisational performance based on three criteria: productivity, profitability and market share in Jordanian pharmaceutical companies. The study is sought to provide a broad review of the literature of cultural intelligence and administrative practices in the field of business administration and research in different parts. The results of the study confirmed that there is an impact of three dimensions of cultural intelligence (metacognitive, cognitive, behavioural) on organisational performance (productivity, profitability, market share), while the motivational dimension has no impact on all three performance criteria in Jordanian pharmaceutical companies.

This study delves into the strategic challenge of Knowledge Management (KM) in organisations, particularly in the public sector, and aims to identify the impact of KM practices on organisational performance. By examining the relationship between knowledge as a valuable resource for competitive advantage, the study identifies the factors that affect knowledge formalisation and preservation in organisations. The study surveyed several department heads from a public organisation to analyse the impact of KM practices, and found that practices such as knowledge capitalisation, formalisation, sharing and inventory have a positive effect on organisational performance. The study also sheds light on the importance of understanding the context and potential barriers to effective KM, particularly department heads’ reluctance to share knowledge due to concerns over losing power. The contribution of this study lies in bridging the gap between theory and practical context in KM practices and identifying the factors that affect organisational performance.

The purpose of this study was to provide a holistic approach to establishing dyadic relationships between information sharing and operational performance as well as between operational and organisational performances into an extended relationship between ultimate suppliers and ultimate customers from the suppliers’ point of view. We introduced mediating impacts of information usage between information sharing and operational performance and perceived logistics performance between operational and organisational performances. The empirical data obtained from 209 retailers via a survey reveals that the integrated relationships are valid and significant. The mediating impacts of both information usage and perceived performance of logistics play a significant role in performance relationships and are paramount to the success of organisations.

We investigate the influence of innovations, creative organisational climate and culture on competitiveness and performance of firms. Data came from a survey of 135 Saudi Arabian executives. Findings indicate that incremental innovations directly influence the performance of Saudi Arabian firms. We found significant influence of firms’ working environment on their competitiveness, which in turn directly influences their performance. The overall results of this study point to the need of firms in Saudi Arabia to improve their innovativeness, competitiveness, and performance in the light of the recent drop in oil prices that has resulted in drastic reduction in the country’s revenues.

Emerging markets have achieved important growth through innovation in services and industrial sectors. However, both research and empirical evidence about innovation development is very limited in Latin America. Innovation-based absorption capacity of different companies is one of the main keys to this growth. This empirical study analysed the relationships between absorption capacity and organisational performance (OP) in a sample of 227 firms in Medellin, Colombia. The findings show that enterprises developing the absorption capacity acquired (ACA) may have better probabilities to improve OP. This study argues that companies whose managers motivate their employees to use information within sources from their industry may have higher probabilities to improve organisational profit and growth.

The research findings regarding the influence of entrepreneurial orientation and transformational leadership on organisational performance are inconsistent. This research aims to investigate the direct influence of entrepreneurial orientation and transformational leadership on organisational performance and their indirect influence with the mediation of innovation. The population of this research is 301 business units of Indonesia’s State-Owned Electricity Company of Java and Bali distribution region, from which 168 were selected as the sample. The managerial or practical implications of this research are that it provides a better understanding, proposes suggestions to the organisation in maximising and optimising its intangible resources in relation with entrepreneurial orientation, and encourages activities related to its innovation in order to increase its organisational performance, especially in the specific nature of state-owned enterprise’s context and business model. In addition, the organisation needs to encourage transformational leadership among its leaders to enhance activities related to innovation.

This paper identifies the profiles of Brazilian firms according to their use of knowledge management (KM) practices, and then compares both innovative performance and organisational performance among these profiles. It contributes to the knowledge-based view literature by extending our knowledge about the most efficient configurations of KM practices in emerging countries. A sample of 206 Brazilian firms was surveyed, and cluster analysis was used for identifying the firm profiles. We found that in emerging countries like Brazil, there are different firm profiles regarding the KM practices they use, and these configurations may lead the firm to different levels of performance. Specifically, we found that firms that achieve superior innovation performance have configurations of KM practices that include a high use of strategic management of knowledge, Information and communication technologies (ICT) that supports KM, and three knowledge-based human resource management practices: recruitment, training and development, and appraisal.

Over the years, the literature on management has advanced in the understanding of the relationship between technology transfer, absorptive capacity and organisational performance. Nevertheless, to date, the number of studies investigating these relationships in a joint manner, showing how the result varies in different contexts, is still rare. This systematic literature review analyses the existing academic literature on the relationship between technology transfer, absorptive capacity and organisational performance by carrying out a bibliometric and qualitative analysis of the literature. The bibliometric analysis provided an overview of the literature, identifying the most prominent and influent journals, countries, institutions, authors and research methods, as well as intersections between the constructs and the temporal evolution of the publications. The qualitative analysis was employed in order to understand, systematise and assess the previous findings on the subjects. The results showed that absorptive capacity is an important factor for effective technology transfer, when taking into account international technology transfer, university-industry collaboration and inter-organisational transfer. The literature converges in indicating that both technology transfer and absorptive capacity have a positive impact on organisational performance, although some existing exceptions need to be considered. Finally, the study provides an agenda for future research based on contextual, methodological and theoretical gaps identified.

Transformational leadership is an important factor affecting organisational performance. Many studies have shown that transformational leadership has positive and significant influence on organisational performance. Based on a literature review and previous work, this study aims to investigate the impact of transformational leadership on organisational performance and to examine whether organisational learning and open innovation is a mediator between their relationships. A quantitative analysis is performed via a questionnaire. The data analysis was conducted thanks to the structural equation modelling method. The research sample consisted of 202 respondents from Tunisian enterprises chosen through non-probabilistic convenience sampling. The findings of this study provide evidence that transformational leadership, organisational learning and open innovation have significant positive relationship influence on organisational performance. The research also demonstrates that there is a significant effect on the role of mediation in organisational learning and open innovation on the relationship between transformational leadership and organisational performance. The study suggests that if organisation principals use the strategies of transformational leadership and organisational learning at the same time, organisational learning was highly effective to achieve open innovation and subsequently a performance within the organisation.

Emerging markets have achieved important growth through innovation in services and industrial sectors. However, both research and empirical evidence about innovation development is very limited in Latin America. Innovation-based absorption capacity of different companies is one of the main keys to this growth. This empirical study analysed the relationships between absorption capacity and organisational performance (OP) in a sample of 227 firms in Medellin, Colombia. The findings show that enterprises developing the absorption capacity acquired (ACA) may have better probabilities to improve OP. This study argues that companies whose managers motivate their employees to use information within sources from their industry may have higher probabilities to improve organisational profit and growth.

Although international entrepreneurial orientation (IEO) is a topic widely discussed in national and international journals, little is known about its relationship with organisational performance (OP), particularly of exporting companies located in emerging economies. Research involving the theory of Resource-based Vision (RBV) may depend on the context in which companies operate. We measure the strength of the dimensions of innovativeness, proactivity and risk-taking in relation to the variables’ growth in sales and profitability of companies located in the states of the North and Northeast regions of Brazil, which is an emerging economy. The data were collected through a questionnaire completed by 121 companies registered in the database of the MDIC (Ministry of Economy, Development, Industry and Commerce) related to three sectors of the National Classification of Economic Activity (CNAE) The five-point Likert scale involved the dimensions of IEO and organisational performance. The data were analysed using descriptive statistics, correlation, confirmatory factor analysis and modelling of structural equations. The results of this study have generated several practical implications for managerial decision-making due to the fact that the regions covered have strategic resources, export potential and diversity of human resources. This research contributed to fill the literature gap in the relationship between the dimensions of IEO and the OP of exporting companies located in an emerging-economy country. The results revealed a positive and significant effect for seven of the nine hypotheses. Only the links between innovativeness and profitability, and risk-taking and profitability have not been confirmed. The other hypotheses about innovativeness, proactivity, sales growth, profitability and stakeholders were statistically supported. Empirical evidence of the effect of the dimensions of IEO on OP reinforces the results of previous research, in addition to expanding the scope of investigation for future research.

In the present competitive and disruptive arena, big data analytics has emerged as a revolutionary approach enabling sound decision making leading to enhanced organisational performance. However, extant studies on big data analytics in organisational perspective is limited, specifically in the case of SMEs. The tenet is that organisations bank on superior decisionmaking capabilities through data-driven insights, like big data analytics. So, it is imperative to explore the intertwined themes from organisational perspectives. In this backdrop, this chapter addresses the key concerns with focus on the enablers and deterrents in big data and its analytics in the context of SMEs and mainly to decipher the ways it contributes to their enhanced organisational performance It investigates the moderating role of big data analytics on the relationship between decision making rationality and organisational performance. So, it adopts a crosssectional research approach, based on primary data collected from the SMEs firms in Delhi NCR. The key finding of the study emanating from the regression and interaction effect of big data analytics reinforce the use of big data analytics as the moderator, which affects the relationship between decision making and organisational performance. Thus, it reinstates that the use of rational decision making model in the organisation to result in higher performance. The chapter thus presents important insights for developing data-driven insights using the BDA in context of SMEs for driving organisational performance.