The inherent micro-structure (agent-agent/system) of human organizations has been introduced in Chapters 2 and 3. Fundamentally, human organizations are composite complex adaptive systems with human beings as interacting agents (each an intrinsic complex adaptive system). This chapter further analyzes the basic conceptual foundation of the multi-layer structure, including advantages of the intelligent biotic macro-structure (with inherent features similar to that of an intelligent biological being — a structural reform), and its unique and more integrative complex adaptive dynamic in intelligent human organizations (towards iCAD). The necessity of nurturing an intelligent biotic macro-structure with vital characteristics that better synchronize and enhance sophisticated information/knowledge-related activities is highly beneficial — achieving a higher structural capacity. Thus, the attributes, functions and higher structural capacity of the more intelligent biotic macro-structure can reinforced the competitiveness of any categories of human organizations extensively.
In this respect, connecting and engaging of intelligence/consciousness sources (individual and collective), organizing around intelligence, intelligence/ consciousness management, and the intelligent biotic macrostructure are mutually enhancing (towards higher coherency). Apparently, being intelligence/consciousness-centric is a beneficial and critical activator (strategic foundation) of the intelligence paradigmatic shift. In the present context, the roles and integration of intelligence, information and knowledge, as well as nurturing a ‘common’ language and elevating coherency in human organizations (with respect to the macro-structure and micro-structure, as well as their higher collectiveness — collectiveness capacity) must be more deeply scrutinized and utilized. The presence and significance of the individual intelligence enhancer encompassing three entities namely, intelligence, knowledge, and theory in the human thinking systems, and the necessity of nurturing a similar and effective intelligence enhancer at organizational level are analyzed. Subsequently, the supporting roles and contributions of artificial intelligence systems are also examined.
In between the macro-structure and micro-structure are two meso-structures. In the intelligent organization theory, the complexity meso-structure encompasses spaces of complexity and punctuation points. In this respect, complexity is a highly significant focal point, and the exploitation of co-existence of order and complexity is a new necessity (complexity-centricity). Next, the network meso-structure encompassing complex network (network of networks) is also an inherent structure and dynamic in all human organizations. This meso-structure is briefly introduced, and will be more deeply analyzed with respect to governance (network-centricity, network governance).
Hence, it is crucial to lead and manage human organizations with a strategic approach that integrates the above multi-layer structure/ dynamic at all time so that a higher structural capacity, collectiveness capacity, adaptive capacity, self-organizing capacity, and emergence-intelligence capacity can be nurtured. In the current highly competitive context, possessing these positive capabilities to elevate coherency and synergetic characteristics (including social consensus and the construal aspect) and dynamic is also highly crucial — a key focus of the complexity-intelligence strategy (towards achieving higher organizational mental cohesion). Hence, the significance and impact of nurturing intelligent human organizations with the complexity-intelligence-centric and network-centric approach that leads to the emergent of smarter evolvers and emergent strategists must be better understood and adopted. (The conceptual foundation on structural-dynamic coherency and synergy in intelligent human organizations developed in this chapter will be more deeply reviewed and exploited in later chapters.)