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Increasingly, powerful mobile technology, like the tablet, empowers learners to seek information in mobile learning scenarios virtually anywhere and anytime. It is important for the academic library to look at how students use their tablets for library information seeking tasks to fully understand the nature of the patron's task and the need for the tablet. This study investigates the function of mobile technology based on the information seeking task, with particular reference to the appropriateness of tablet characteristics for the information seeking task in a library online database, downloading and reading from the screen, the effect of the patron's perception on their behavioural intention (BI) to use the tablet, and a measure of the patron's acceptance. Adapting the unified theory of acceptance and use of technology (UTAUT) model requires re-specification to suit a specific information system. The re-specific model introduces new constructs and new measuring instruments. New constructs were used for exogenous predictors of the UTAUT variables as well as including integration variables namely technology characteristics and task characteristics that were explicitly contained in the task-technology fit (TTF) model. These extensions and integrations of UTAUT have been valuable in expanding our understanding of technology adoption and extending the boundaries of the theory. Our research found that TTF and performance expectancy (PE) have a direct effect on actual use (AU). In addition, we also found a significant effect of the TTF on PE which in turn influences BI to accept the tablet for library information seeking tasks. This shows the importance of TTF. Besides, the results showed that interaction with library search systems revealed the strongest effect among the exogenous variables, which ultimately determines the AU of the tablet for library information seeking tasks.

Purpose: Increased penetration of mobile phones has built great opportunities for increasing the level of financial inclusion around the world. Digital channels help banks in not only attracting new customers but also in ensuring that the existing ones remain loyal. This chapter studies the incentives to encourage the use of mobile banking by smartphone and tablet users.

Design/methodology/approach: An online survey is conducted to explore possible relations between the potential determinants of the intention to use mobile banking. The model is assessed with Partial Least Squares Structural Equation Modelling (PLS-SEM) technique.

Findings: The results show that perceived usefulness and perceived efforts tend to be the most significant factors in the adoption of mobile banking. However, such factors as perceived risks, compatibility with lifestyle and social influence are found to be insignificant due to some cultural and institutional features attributed to CIS countries.

Originality/value: This chapter contributes to the field of m-banking studies by focusing on both smartphone and tablet users. At least, the majority of respondents represent Y and Z generations who seem to move from traditional banking to digital channels.